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Faqs
Wainscoting Panel Overview
Q. What are Stiles and Rails?
A. Stiles are the vertical members that separate the inner panels. The rails are horizontal and diagonal members. See drawing below for details.
Q. What are the Rails and Stiles defaults?
A. The default stiles and rails widths and heights are in the following table. You can modify them as necessary.
| Stile / Rail Type |
Flat Width |
| Left Stile |
3.5" |
| Middle Stile |
3.5" |
| Right Stile |
3.5" |
| Top Rail |
4.5" |
| Bottom Rail | 7.5" |
Q. How thick are the Wainscoting Panels?
A. The panels are 5/8” thick ±0.010
Q. What is the smallest panel width?
A. The smallest raised panel width is 5". If you have a section less than 5" we recommend using a blank panel. You need to reduce the right and left stile widths to 1/2" to achieve a 5" wide panel.
Q. What is the smallest panel height?
A. The smallest raised panel height is 6". If you have a section less than 6" high we recommend using a blank panel. You need to reduce the top and bottom rails to achieve a 6" high panel.
Wainscoting Materials
Q. What is MDF?
A. MDF is Medium Density Fiber Board. We use a Premium Plus MDF for all our panels which is ideal for intricate machining.
Our Wainscoting America MDF Panels
+ comply with CPA-EPPS-3-08 and CCR 93120.2(a)(CARB Composite Wood ATCM Phase 1 Formaldehyde Emission Limits)
+ are approved for use in interior, non structural applications
+ Contain 100% Recycles/Recovered Wood Content
+ Conforms to formaldehyde emission requirements for MDF in ANSI A208.2
Q. What is PVC?
A. PVC is a plastic (Polyvinyl chloride) We use PVC for curved staircases, curved walls and exterior wainscoting panels.
Wainscoting Measuring
Q. What if I make a mistake measuring?
A. Please measure twice and order once and please call us if you have questions so that you will minimize the chances of an error. Each item is custom made to your specifications so, unfortunately, we can not accept returns once a panel is custom made. Sometimes mistakes do happen and we will work with you to resolve your design issues.
Q. Where on the wall should I take the measurements?
A. It is best to take both a high and low wall measurement for each panel and use the longest of the two measurements when ordering so that you can compensate for walls that are slightly off.
Q. How should I compensate the width measurement for an outside corner?
A. You can use a butt joint or a miter joint for the outside corner. Our recommendation is the butt joint because most installers find it easier.
Butt Joint : You will need to add 5/8" to the panel that is going to overlap. You might also want to compensate the stile width by 5/8" so that the finished end stile will be the same on both panels.
Miter Joint: You will need to add 5/8" to both panels and cut the 45 degree miter angle at time of installation.
Q. How should I compensate the width measurement for an inside corner?
A. Take your measurement so that one panel will go up against the opposing wall and the other panel will need to be shortened by the 5/8” panel thickness. You may want to add 5/8" to the the end stile width of the panel going up against the opposing wall so that when installed both panel stiles will match.
Q. What if my wall length is longer than 10 feet?
A. Our Web Designer will accept input lengths up to 600" (50'). Based on the length and the number of panels the Web Designer will optimize the length of each section and determine which stile to locate a shiplap joint. NOTE: For small orders less than 60 lbs panels may ship in 2 sections so that standard FEDEX fees can be applied.
Q. I have electrical boxes and or vents on the wall and I am not sure if the Waisncoting rout will interfere?
A. We usually recommend moving the electical boxes a couple of inches to the left or right to miss the wainscoting panel rout. However there are times when you just can not move the box or it is a heating vent . For those situations we recommend using the reverse molding which is supplied with every Raised Panel wainscoting. For new construction we recommend that you have your contractor adjust the outlets so that they are located in the center of the bottom rail. One to two feet of reverse profile molding is shipped with every Raised Panel order.
Wainscoting Installation
Q. Do you have an Installation Video?
A. Yes we have a video that shows our guys installing wainscoting and Pediment Heads and Pilasters. The video is a work in progress because it does not have any audio, but it will provide a lot of good insight into the wainscoting installation process. Click to Wainscoting America Installation Video.
Q. Can I install Raised and Shaker Panel Wainscoting on a staircase?
A. Yes our web designer has multiple configurations available for staircases and stairwells. We also have a How To Measure a Staircase page that provides step by step measuring instructions.
Wainscoting Shipping
Q. Will my Wainscoting be shipped in one piece?
A. Depending on the configuration and number of inner panels it may be required to fabricate the panels in two or three sections. If more than one section is required the joint(s) will be located in the center of a middle stile. We will biscuit cut the joint(s) and provide biscuits with the order. Joint(s) should have glue applied to the biscuits before joining panels together on the wall. A thin layer of wood fill should then be applied over the joints and sanded smooth prior to priming.
Q. How much is shipping?
A. The system will calculate the shipping if you login to your account. If you don't have an account you can create an account for US and Canadian addresses quickly.
Q. What is the standard lead time?
A. Typically we will fabricate and ship your order within 5 business days.
Q. How long will my shipment take?
A. We will ship your order standard freight from our Wolcott, CT facility. Depending on your proximity to our facility the shipping time will be 2 to 6 business days.
Q. How will my order be shipped?
A. The size and weight of the order will determine how it will ship. Small orders will ship either USPS or Fed Ex Ground. Large or heavy orders will mostly likely ship with Con-Way Freight and are curb side delivery for residential addresses. Curb side delivery is where the freight carrier will pull the truck up to the curb and the customer will be required to move them from the curb to the house. The wainscoting panels will be boxed and on a pallet. The freight carrier will unstrap the pallet and hand the boxes to the customer.
Q. Do you ship to Canada?
A. Yes, You can create an account for US and Canadian addresses. Please call to coordinate shipping arrangements (203) 879-1278.
Wainscoting Painting
Q. Do I need to prime the surface before painting?
A. Yes, you must prime all MDF surfaces. The best primer from a coverage perspective is Smart Prime by Zinsser which is a fast drying water-base primer. If you can not find the Smart Prime by Zinsser a second alternative is Kilz2 Latex Primer which is featured in our Priming & Painting Video. Once the surface has been sealed with a primer it will be necessary to lightly sand any raised fibers in the rout before painting.
Q. Can I use a latex paint on the panels?
A. After priming and lightly sanding you may paint with a latex (water-based) paint, however, our preference is a high quality alkyd (oil) based or lacquer-based paint. Benjamin Moore's Satin Impervo Finish Enamel Z235 is a premium quality, low lustre, alkyd enamel that is featured in our Priming & Painting Video.
Q. Do I need to thin out the paint?
A. This all depends on the type of paint that is used. If the paint is thick it may leave brush drag marks so you may need to add a paint additive. In our Priming & Painting Video we add Penetrol Oil Based Additive to the Satin Impervo Finish Enamel Z235 paint which will enhance penetration and adhesion and reduces brush marks. If you are using a latex paint we recommend using Floetrol Latex Based Additive.
Wainscoting America Miscellaneous Questions
Q. How do I contact Wainscoting America with design and order questions?
A. Click on the Contact Us to go to the Contact Us page where you will have an option to call, fax or email us with your questions.
Q. How should I store the Wainscot Panels, Pediment Heads & Pilasters and Top Cap if my room is not ready for installation?
A. It is critical to store in a dry and low humidity location. Moisture and water can cause damage and will void our workmanship warranty.
Q. Is there a warranty on the wainscot and pediment head / pilasters?
A. We warranty our Wainscoting America panels against defects in material and workmanship for 3 years from date of shipment. Defects caused by improper storage, improper installation or improper finishing will not be covered by this warranty.
