Faqs

       Our Wainscoting America MDF Panels

+ comply with CPA-EPPS-3-08 and CCR 93120.2(a)(CARB Composite Wood ATCM Phase 1 Formaldehyde Emission Limits)

+ are approved for use in interior, non structural applications

+ Contain 100% Recycles/Recovered Wood Content

+ Conforms to formaldehyde emission requirements for MDF in ANSI A208.2

A.    The panels are 5/8” thick ±0.010

 

A.    Click on the “Contact Us” link at the bottom of the web page. You will be sent to our "Contact Us" page where you will have an option to call, fax or email us with your questions. 

 

A.     Yes our web designer has multiple configurations available for staircases and stairwells. 

 

A.     Please measure twice and order once and please call us if you have questions so that you will minimize the chances of an error.  Each item is custom made to your specifications so, unfortunately, we can not accept returns once a panel is custom made.

A.     It is best to take both a high and low wall measurement for each panel and use the longest of the two measurements when ordering so that you can compensate for walls that are slightly off.

A.     You can use a butt joint or a miter joint for the outside corner.  Our recommendation is the butt joint because most installers find it easier.

Butt Joint :  You will need to add 5/8" to the panel that is going to overlap.  You might also want to compensate the stile width by 5/8"  so that the finished end stile will be the same on both panels.

Miter Joint:  You will need to add 5/8" to both panels and cut the 45 degree miter angle at time of installation. 

A.    Take your measurement so that one panel will go up against the opposing wall and the other panel will need to be shortened by the 5/8” panel thickness.   You may want to add 5/8" to the the end stile width of the panel going up against the opposing wall so that when installed both panel stiles will match.

A.    Our Web Designer will accept input lengths up to 238" (19' 10").  Based on the length and the number of panels the Web Designer will optimize the length of each section and determine which stile to locate a shiplap joint. 

 

A.    Depending on the configuration and number of inner panels it may be required to fabricate the panels in two or three sections. If more than one section is required the joint(s) will be located in the center of a middle stile. We will biscuit cut the joint(s) and provide biscuits with the order.  Joint(s) should have glue applied to the biscuits before joining panels together on the wall. A thin layer of wood fill should then be applied over the joints and sanded smooth prior to priming.

 

A.     The smallest raised panel width is 7". If you have a section less than 7" we recommend using a blank panel. We will ship a few blank panels with your order.  You need to reduce the right and left stile widths to 1 5/8" to achieve a 7" wide panel.

 

A.     The smallest raised panel height is 7". If you have a section less than 7" high we recommend using a blank panel. You need to reduce the top and bottom rails to 1 5/8" to achieve a 7" high panel.

 

A.     For new construction we recommend that you have your contractor adjust the outlets so that they are located in the center of the bottom rail. For existing construction and for vents you can adjust the quantity of panels in an attempt to avoid the rout or you can insert a reversed profile molding spacer. Four to six feet of reverse profile molding is shipped with each order. 

 

A.     Typically we will fabricate and ship your order within 3 business days.

 

A.     We will ship your order standard freight from our Wolcott, CT facility. Depending on your proximity to our facility the shipping time will be 2 to 6 business days.

 

A.   Yes,  You can create an account for US and Canadian addresses.  Please call to coordinate shipping arrangements (888) 536-0002 extension 2.

 

A.     Yes, you must prime all MDF surfaces.  A fast drying water-base primer that has a very mild odor is Kilz2 Latex Primer is featured in our  Priming & Painting Video.  Once the surface has been sealed with a primer it will be necessary to lightly sand any raised fibers in the rout before painting.

 

 

A.     It is critical to store in a dry and low humidity location.  Moisture and water can cause damage and will void our workmanship warranty.

 

A.     We warranty our Wainscoting America panels against defects in material and workmanship for 3 years from date of shipment.  Defects caused by improper storage, improper installation or improper finishing will not be covered by this warranty.